Every time you travel on a passenger train, you involuntarily ask yourself: what is the responsibility of a Russian Railways conductor? After all, this is the person who meets passengers on the platform, accompanies them throughout the trip and sees them off upon arrival at the final station of the route. Therefore, it is so important to know what can be demanded from a guide and what is not at all within the scope of his activities.

Passenger service

Creating comfortable conditions for citizens to travel is the main prerogative of those whom we call conductors. Therefore, their main responsibilities are related to the provision of services to passengers. These include:

• control of travel and personal documents of passengers at the beginning of the route;
• physical assistance during boarding for those people who cannot take or find their seat on their own;
• distribution of bedding and towels at the beginning of the trip, as well as their collection half an hour before the passenger leaves the train;
• upon request, the conductor can also make the bed, primarily doing this for those traveling with children, elderly people or people with disabilities;
• offer for the purchase of hot and cold drinks, as well as other assortment of food products; for this, conductors are required to walk around each compartment three times a day. At any other time, passengers can independently contact the conductor’s compartment for the necessary goods;
• if someone in the carriage asks to bring him a brush for shoes or clothes, as well as board games, the conductor will be obliged to bring all this to the place of the request;
• maintaining a high temperature of hot water in the boiler;
• checking the constant availability of cold water;
• ensuring silence in the carriage at night, which begins an hour before midnight and lasts until 6 am;
• inviting service personnel from the dining car to accept orders from passengers;
• citizens getting up after sleep approximately half an hour before they leave at their destination.

Car maintenance

In order to make the time spent on the train comfortable and enjoyable for every traveler, conductors also have a number of job responsibilities that are aimed at establishing order and cleanliness in the territory under their jurisdiction:

• every 12 hours, carry out wet and dry hygienic cleaning in common areas and in compartments;
• clean every vestibule and bathroom every 6 hours;
• hourly replenish the supply of hygienic consumables in the bathrooms: soap, paper, disposable paper towels;
• collect waste and garbage and dispose of it at special stations;
• wipe the handles in the vestibules with a clean, damp cloth before each stop at stations along the train’s path;
• control the visibility and readability of signs indicating the number of the train and carriage, as well as its route.

During the cold season, especially in winter, the responsibilities for servicing carriages and vestibules become a little greater. The following are added to them:

• maintaining optimal temperature in the car;
• cleaning vestibules from snow and ice build-up;
• in order to prevent freezing of plumbing drains, pour boiling water over them as necessary;
• Before filling water, remove snow and ice build-up from the filling pipe;
• clearing snow from train running parts at each long-term stop of the train.

Other duties

Naturally, the conductor is simply obliged to look neat and be friendly with every passenger. This is not always easy, because they have a lot of work and sometimes lack sleep.

Those traveling with children or accompanying a citizen with limited mobility have the right to make a request to the conductor at any time. To the best of his ability, he is obliged to provide assistance.

In addition, the conductors are financially responsible for everything that is in the carriage. Stolen dishes or bed linen, damaged curtains, seats, toilets, walls, etc. are repaired and restored at the expense of the conductors’ salaries.

As you can see, guides have a lot of work to do, so try to treat their work with the utmost respect.

Oh, road romance! The wheels tap peacefully, attractive landscapes flash outside the window, cities, and maybe even countries, change... You ride around the world or country, and they even pay money for it. Which travel lover has not found the job of a train conductor attractive? How is it really? What is the conductor's salary? How to become one? What are the responsibilities? If all this interests you, welcome to the article.

Average salary of a conductor

Let’s immediately take the bull by the horns and deal with the most pressing issue. It is possible that after this section, most readers will not even want to delve further into the topic. So why languish?

The conductor's salary is hourly. According to Russian Railways rules, there is a limit on the number of shifts per month - 15, while the standard hours are 176.

The amount of payment depends on the category of the train (they pay more for work on international flights), season, distance, complexity of the flight, number of night trips, region and much more. There may be additional payments for length of service, direction, for fulfilling a sales plan, bonuses, and in some regions a regional coefficient is charged.

For 2017, the minimum payment is about 11,500 rubles, and the maximum that you can realistically count on is 33,000 rubles. If we talk about the average salary of a long-distance train conductor, it is just over 22 thousand rubles per month. Such data are provided for Russia.

If these numbers don't scare you, let's study the topic in more detail.

Benefits for Russian Railways employees

But the Russian Railways conductor does not live on his salary alone. Working in this structure is largely motivated by benefits. They are provided not only to conductors, but to all workers. There are several groups of benefits:

• social;
• labor;
• on wages;
• on labor protection;
• social guarantees.

As you can see, there are a lot of them. We will not list everything; the full list can be found in specialized materials or directly when applying for a job; we will name only the most “delicious”.

Education (higher or retraining) is paid by correspondence. Twice a year, free travel to and from your place of study is guaranteed.

Those in need of housing are allocated housing from the Russian Railways fund. There are assistance programs for young employees.

It is indexed annually (even twice in 2017), holidays are paid at an increased rate, and annual paid leave is provided (28 days).

Workers are paid for special clothing, medical examinations and medical examinations, travel and accommodation.

Young mothers are paid an additional benefit in addition to that provided by the Social Insurance Fund. They pay it for up to 3 years.

The company partially compensates for the costs of:

• treatment in sanatoriums;
• teaching children;
• sports activities for employees and their children.

Loans and subsidies with preferential terms are provided for those purchasing housing.

After retirement, employees remain entitled to a number of bonuses (subject to the required length of service). These include discounted travel, treatment, trips to a sanatorium and much more.

Agree that all this gives an increase to the conductor’s salary.

How to get a job as a guide

This is not difficult to do. The applicant must have at least a secondary education. Special training is also required, which can be obtained at a school, college or technical school in the direction of “Passenger Car Conductor”. There is an opportunity to take preparatory courses. A medical examination, passing exams on safety precautions and labor protection are also required; you also need to successfully pass testing and pass a competition.

For those who want to try themselves in this profession and find out how much conductors actually earn, there is the opportunity to become a temporary employee. Such recruitments are carried out every year during the peak period in the summer months, when additional trains are formed.

As you can see, there are enough requirements, despite the fact that the conductor’s salary, even with a heavy workload, is low. But nevertheless, only candidates who meet all the requirements and really want to work on the railway are accepted for this position.

Experienced people say that the profession of a Russian Railways conductor combines several things: you need to be a waiter, a loader, a cleaner, and a psychologist at the same time.

Requirements for a candidate

Work experience is desirable, but without experience it is quite possible to get a job as a second guide. A health certificate is also required.

To work on international flights, knowledge of a foreign language is required.

What are the responsibilities

Responsible for servicing passengers along the route: boarding and disembarking, checking tickets, issuing bed linen, selling tea, coffee, confectionery and souvenirs, etc.

It is also necessary to maintain train documentation, maintain the condition of the carriage in accordance with sanitary and hygienic requirements (cleanliness, heat and light, water, operation of all necessary equipment), ensure the safety of passengers along the way, including providing first aid, keep records of inventory valuables and inventory, as well as compiling reports for the train manager and much more. In addition, you still need to prepare the carriage for the road, and after the end of the trip, put it in order and hand it over.

For an uninitiated person, this profession looks simple and even primitive, but in fact it requires a huge amount of a wide variety of skills, because all sorts of situations happen on the road.

Disadvantages of the profession

The work of a guide is considered quite difficult both physically and emotionally. There are different people, conflict situations often arise, and the daily routine is irregular. In addition, there is a prolonged absence from home.

Advantages of the profession

The positive aspects include the fact that this is a job in a state-owned company, which in itself for many people is synonymous with stability and confidence in the future.

Career growth is possible, for example, up to, but in this case a higher education is required, as well as experience working in different sections of the railway.

The workers themselves cite the opportunity to see cities and meet a large number of people as a plus. The guides' shifts usually last 15 days, then the same amount of time is given to rest.

In a word, if you are attracted by the romance of the road, you are ready to withstand a wide variety of people in huge numbers, you want to work in a large stable company and you are not afraid of how much conductors receive for their hard work, maybe this profession is for you?

The responsibilities of a Russian Railways conductor working in passenger carriages can, in fact, be briefly described - ensuring maximum comfort for passengers throughout the entire trip. It may seem to some that there are no difficulties in the conductor’s work: checking tickets upon boarding (and if we are talking about, then this is not required), providing bed linen, walking through the carriage a couple of times a day, offering tea and coffee to passengers, and that's all. In fact, this is not at all the case, and Russian Railways employees have a clearly established and fairly extensive list of functional responsibilities related not only to serving passengers, but also to maintaining cleanliness and temperature conditions in the carriage, etc. So, what are the responsibilities of a passenger carriage conductor along the route?

Responsibilities of the conductor along the route: serving passengers

Let us list the main responsibilities of the conductor to passengers point by point. This is, first of all:

• checking tickets and documents while boarding the train;
• providing assistance to passengers when boarding/disembarking from the carriage;
• issuance of bedding and their collection no earlier than 30 minutes before arrival at the destination station;
• sale of tea, coffee, confectionery, etc. The conductor is obliged to walk through the carriage at least three times a day and offer the above goods to passengers. Also, tea, coffee, and everything else can be bought at any time of the day, and the carriage employee is obliged to bring the order to the passenger’s seat;
• providing passengers (on request) with such things as brushes for clothes and shoes, board games (chess, checkers);
• providing the ability to charge a mobile phone;
• provision of hot and cold (drinking) water;
• calling a waiter from the dining car to accept a food order from a passenger;
• maintaining silence and public order in the carriage at night - from 23.00 to 6.00;
• Wake up of passengers at least 30 minutes before their arrival at the station.

We are all accustomed to the fact that you have to make your own bed on trains. In fact, the conductor, at the request of the passenger, is obliged to assist him in laying out the bed linen, serving primarily the elderly, the disabled, and passengers with small children.

Responsibilities of the conductor in the carriage

In addition to serving passengers, the conductor must constantly monitor the condition of the carriage and vestibules, namely:

• Maintain the temperature in titanium around the clock to ensure that the water in it is hot;
• carry out dry and wet cleaning in the carriage at least once every 12 hours;
• clean toilets and vestibules at least once every 6 hours;
• every hour or at the request of passengers, check and, if necessary, replenish used hygiene products in toilets: toilet paper, soap, paper towels;
• collect and remove garbage at technical stations;
• before arriving at each station, wipe the handrails in the vestibule;
• monitor the cleanliness of the signs with the number and route of the car, which are located outside (wipe them at stations as necessary).

In winter, the duties of passenger carriage conductors are supplemented by the following items:

• maintaining optimal temperature conditions in the carriage;
• regular clearing of snow and ice from vestibules;
• rinsing with boiling water (to defrost) toilet and washbasin drains;
• clearing ice from the filling pipe (before each water filling) and car running parts.

Financial liability of conductors

If you still think that working as a conductor is not difficult, then you should find out about the financial responsibility of carriage workers. The conductors during the trip are responsible for the safety of all property in the carriages: bedding, dishes, number plates. Damage to any surfaces (seats, curtains, windows) and interior items (shelves, mirrors, etc.) is also compensated by the conductor’s salary. Therefore, you should not be offended if the carriage conductor does not have time to immediately fulfill your requirements; perhaps at the moment he simply does not have enough time for this.

People choose the profession of passenger car conductor for a number of reasons. Some are attracted by the opportunity to travel around the country and even abroad. Others hope that the list of their job responsibilities will be limited to distributing bed linen and serving tea. There are those who believe that you don’t need any special education to work on a train. In fact, you can only get a position in railway transport if you have the appropriate diploma. The conductor must also have specialized skills and knowledge, and certain personal qualities.

The carriage conductor begins to perform his official duties even before the train departs. He takes part in the preparation of the site entrusted to him, attends briefings and planning meetings. The employee receives bed linen, cleaning supplies, food and other consumables. He often takes part in cleaning the carriage, inspects it for problems and calls a team to fix them.

While the train is moving, the train conductor must:

• place passengers in the seats indicated on the tickets;
• monitor the operation of electricity, lighting, ventilation, heating, bathrooms;
• provide passengers with bed linen, tea and other things depending on the type of carriage;
• inform passengers about the arrival of the train at its destination or final destination;
• if necessary, the conductor must be able to provide first aid and report the incident to the head of the train;
• conduct training for interns or young professionals;
• clean the premises entrusted to him using dry or wet methods;
• on international trains, conductors hand out customs declarations and prepare travel statements.

At stations, train employees ensure the smooth flow of passengers. During the train's journey, they ensure that order is maintained in the carriage. If necessary, call the police or the train manager via intercom.

Requirements for applicants

Qualified conductors are accepted by Russian Railways, service and transport commercial and state companies, and the metro. To get a job, the applicant must complete his studies at a specialized educational institution and obtain a health certificate. A novice specialist is initially hired as a second guide. Over the course of several trips, an experienced supervisor must teach a young colleague the practical nuances of the service, after which he becomes independent.

To work in your specialty and have a chance for career growth, you must have the following personal qualities:

• punctuality, organization, ability to make quick decisions;
• responsibility, communication skills;
• the ability to demonstrate high performance results in the absence of external control;
• communication skills, teamwork skills;
• frequent exposure to moving and vibrating trains requires physical endurance, therefore, when planning to study to become a conductor, you should check your health;
• accuracy, attentiveness, ability to clearly assess the situation and analyze large amounts of information;
• Frequent stay in a moving and vibrating train requires physical endurance, therefore, when planning to study to become a conductor, you should check your health.

Employee salaries on international flights are significantly higher than on domestic flights. To work in this area, knowledge of foreign languages ​​is additionally required.

Advantages and disadvantages of the profession

The main advantage of this destination in Russia is its demand. The number of domestic and external flights is systematically increasing in order to create schedules that are as convenient as possible for the population. Even novice employees can easily find a job within 2-3 months after receiving their diploma. Some of them receive such offers already during their studies.

Here are a number of other advantages of being a conductor of passenger cars:

• no age requirements - even an elderly person is allowed to work provided they are in normal physical condition;
• to learn to become a conductor, it is enough to receive a specialized secondary education in this profile;
• high level of salaries for conductors who work on branded trains and are allowed on international flights;
• social benefits and additional bonuses.

The profession also has several significant disadvantages. Firstly, the employee’s salary is formed in such a way that in order to receive a solid financial reward for work, they have to travel a lot. Secondly, you need to constantly communicate with a large number of people, including not the most pleasant ones. Thirdly, the conductor bears financial responsibility and is responsible for his passengers. Finally, we must not forget about the impact of traveling work on the body, the high rate of injuries in transport and little time for rest during the flight.

How to become a guide and advance your career

To obtain the profession of a passenger carriage conductor, you must enroll in a technical school, college or school for the specialty of the same name. The duration of study after 9 grades is 3-4 years, after 11 grades - 2-3 years, depending on the characteristics of the field. People with higher education only need to take specialized courses.

The second approach is optimal for those who expect career growth. Experienced conductors get paid well, but promotions increase these numbers. Those who have proven themselves on local flights move on to long-distance trains. This is followed by work on branded compounds. With a responsible approach to job responsibilities, you can spend 1-2 years on this entire cycle. Next, you need to take advanced training courses to become a train captain. This is followed by positions such as shift supervisor and station director.

Salary and contents of the social package

How much novice conductors and workers with experience receive depends on their level of production, position, length of service, and place of service. Each organization that employs such employees provides bonuses. When applying for a job, it is extremely important to evaluate all these points in order to understand what conditions you can expect.

Payroll principle

In Russian Railways, the salary of conductors is calculated based on the number of hours worked. There is a level below which you cannot go. There is also an upper limit that is not recommended to be crossed, since the time spent working should not exceed the rest periods. All figures are calculated so that conductors earn on average 18–20 thousand rubles per month. On long-distance trains and branded trains, these figures are significantly higher. Additionally, there are bonuses for length of service, direction, seasonality, and implementation of transportation plans. As a result, experienced employees can earn up to 50-60 thousand rubles per month, provided they work 15 out of 30-31 days.

Large companies such as Russian Railways provide significant bonuses. Regardless of how much a particular employee receives, once every five years he is paid a bonus in the amount of 3-4 monthly salaries. This is a tradition, not a company obligation, so the situation may change depending on the commercial success of the organization.

Additional bonuses and incentives

Often, applicants for the position of conductor are more interested in the fullness of the social package. A significant increase in pension upon reaching length of service and medical care in special clinics are guaranteed. Certain groups of employees can count on financial assistance when going on vacation, preferential terms for trips to a sanatorium for themselves and for a child to a camp. Travel from the depot to your place of residence is also provided, and once a year a free round-trip train ticket within the territory of the Russian Federation.

A retired railway employee with 20 years of experience retains the right to discounted travel once a year for life. He is also entitled to a “dacha” ticket - free travel on commuter trains (no more than 150 km from his place of residence).

Trade unions provide preferential working conditions for conductors. Through the efforts of these people, an interesting and responsible profession becomes more and more attractive every year. It is taught in many mid-level educational institutions, and universities allow employees to improve their skills and move up the career ladder.

From the point of view of a passenger and an “ordinary” person, the profession of a carriage conductor looks rather primitive: checking tickets, cleaning the carriage, distributing and collecting bed linen, turning titanium on and off, making tea. However, this employee must be the owner of the carriage in all aspects: from posting the carriage number to providing first aid to passengers. Therefore, he must have the appropriate knowledge and skills.

In addition, the conductor of a passenger carriage works not only during the trip itself, but also fully prepares the carriage for it, and then delivers the carriage “safe and sound”.

Places of work

The position of conductor is available in Russian Railways, international railway transport or service and transport companies.

History of the profession

This profession appeared relatively recently - simultaneously with the advent in 1829 and the subsequent development of railway passenger traffic.

Responsibilities of the conductor

The job responsibilities of a conductor in a passenger carriage include a lot of tasks, we will list only the main ones:

• servicing passengers en route (boarding and disembarking, linen, tickets, customs declarations, documents, additional services);
• maintaining the carriage in proper condition (cleanliness, heating, light, water, functioning of bathrooms, etc.);
• providing first aid to passengers;
• accounting of material assets and inventory, preparation of documentation;
• reporting to the train manager.

The conductor of the last car has additional functions - ensuring safety during forced stops and monitoring the serviceability of the tail signal lights.

Requirements for a conductor

The basic requirements for a carriage conductor on a train look something like this:

• specialized education in the specialty “passenger carriage conductor”;
• work experience (however, they often hire a second conductor without experience);
• health book.

On international flights, knowledge of foreign languages ​​may be required.

Trainer resume sample

How to become a guide

Becoming a conductor is quite simple - you need to undergo training at a school, college or technical school in the specialty “passenger carriage conductor”. Sometimes it is enough to complete a three-month course. If you are interested in career growth - for example, to become a train manager, then you will need to get a higher education and work in various sections of the railway service.

Conductor salary

To understand how much conductors receive, it must be said that their earnings are calculated based on the hourly tariff rate established by the government, which currently amounts to 57 rubles per hour. Taking into account the fact that according to the rules of Russian Railways, an employee must rest no less than work - i.e. the ceiling is 15 working days per month, the salary is also limited.

As a result, the average salary of a carriage conductor is around 18,000 rubles per month. The rates are slightly higher only on international flights and on branded trains, of which there are not many.

At the same time, somewhere there are bonuses for fulfilling the sales plan, for length of service, for direction, but this does not really help the situation.